Almost any dispute between the body corporate and an owner, or between owners, arising out of the Sectional Titles Act or the Management Rules or the Conduct Rules can be determined by arbitration. The body corporate or an owner is entitled  by law to approach a court for relief in connection with a dispute, even if urgent relief is not sought. But in these circumstances where no urgent relief is sought, the other party to the dispute can object to the court action and require that the matter be determined by arbitration.

There are advantages to resolving disputes by arbitration. In the first place it gives certainty. The decision of the arbitrator is final and binding and may be made an order of the High Court upon application of any party to or affected by the arbitration.

Secondly,  the arbitration proceedings can be more economical and efficient than court proceedings. The arbitration can be held as informally as the arbitrator may determine. Therefore arbitration may be less formal than litigation, and the hearing is usually shorter than a court case would be. Another advantage in this regard, is that an arbitration hearing can be scheduled much sooner than a court date. The savings in time can result in lower overall costs to the parties involved.

The third advantage is that the parties can, by agreement, appoint an arbitrator who will decide their case. The arbitrator must be independent, suitably experienced and qualified having regard to the nature and complexity of the dispute or complaint and to the costs which may be involved. If the parties cannot agree on the arbitrator to be appointed, the Chief Registrar of Deeds must, on written application and payment of a prescribed fee, appoint an arbitrator in writing within seven days.

Furthermore the parties provide input on when, where and how the adjudication will proceed. This gives them greater control than in litigation, where court rules are inflexible and time frames depend on the availability of court resources.

It often occurs that the parties agree that the outcome will remain confidential between the parties and the arbitrator. Hearings are usually closed and the arbitrator’s decision is not normally a matter of public record unless it is made an order of court.

Arbitration has a more informal atmosphere than court proceedings which contributes to a less antagonistic atmosphere which encourages cooperation. This can be a particular advantage if the parties continue to reside in the scheme as neighbours after their dispute is resolved.

It must be remembered  that arbitration can be expensive as the costs of arbitration include the arbitrator’s fees; any fees charged by a neutral administrative body to oversee the process; any fees charged by expert witnesses; and any other expenses incurred for such things as meeting room rental, photocopies, faxing, long distance travel costs, etc. The arbitrator has the discretion to determine that the costs of the arbitration be paid by one of the disputing parties or any of them jointly or in such shares as he or she deems appropriate having regard to the outcome of the arbitration. The successful party may be reimbursed for some or all of their costs associated with the arbitration. However, the parties are usually required to pay their own legal fees. Therefore, the parties will rarely recover all the expenses incurred in the arbitration proceedings.

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